We have provided the following resources to help administrators understand the implementation process for GradPro™. Administrators often ask, “What is the process? How long will it take to get GradPro up and running at my campus?” The answers to these questions and more are found below.

Implementation Process Overview

The Implementation Timeline is the progression through which both the school and RobinSoft Corporation proceed. (See Implementation Timeline for a graphical representation.)

School Needs Analysis – The RobinSoft Corporation sales team will spend time researching your school’s unique needs. They will ask questions, scrutinize your website, and study your catalog to understand how GradPro can best meet your needs. From this process, they will be able to create and conduct an online demonstration to show exactly how GradPro will work for your school. After the analysis is complete, the sales team will issue a detailed response and quote for license. (This step usually takes approximately 5-10 days.)
Note: The purpose for this step is to ensure that GradPro will meet all the school’s challenges and provide a “perfect fit.”

Data Transfer Analysis – If desired, the RobinSoft Corporation implementation team will review the school’s electronic student records for potential import into GradPro. This scrutiny will enable the team to present a detailed quote for the data transfer. (This step usually takes approximately 5-10 days.)

Contract Presentation – When the school decides to license GradPro, the RobinSoft Corporation sales team will present a contract for review.
 
Contract Review – The school will need to review the contract to ensure contract accurately represents the agreement between RobinSoft Corporation and the school. (This process will take as long as necessary and is determined by the school’s processes.)
Note: During the Contract Review process, the school will also normally begin a purchase order process, depending entirely on the school’s regulations. At this point the school will proceed with their internal review of the contract.

Final Contract Presentation – After contract has been approved, the RobinSoft Corporation sales team will overnight a final contract to the school contact. The designated contract signer will then execute the contract and return it to RobinSoft Corporation along with payment.

Training & Database Preparation – After the contract and payment have been received, training dates will be set and data preparation will commence (if data transfer is elected). The Implementation Team will stay in constant contact with the school’s representative to provide customer service and prepare for training.

On-Site Training Commences – The Onsite training will begin on the days chosen by the school. On-site implementation and training visits usually range in length from 5-7 days. After training is completed, the RobinSoft Corporation Implementation Team will contact the school to ensure all training goals have been successfully met, implementation of GradPro is complete, and school staff members are thriving.


Tip Sheets

To come…


Suggestions

To come…


Reference Articles & White Papers

Evaluating Student Information Systems (SIS)
The purpose of this reference article is to assist school administrators in finding the best solution for their needs. The article does not recommend one software system over another, but rather seeks to lay out the pitfalls to avoid, the features to look for, and a strategy to truly understand the school’s requirements. GradPro is not always a perfect fit for everyone. This article hopes to prepare all readers to find the one software system that provides the answers for their unique challenges.

White papers to come…

Other articles to come…


 

 
 
Toll-free : 800.486.5839
Phone : 770.774.0202
E-mail : info@robinsoftcorp.com
 

 

 
 
“We looked for five years for a software program that would meet our needs. The software we wanted had to be affordable and from a stable company. When we found GradPro, we realized it was exactly what we were looking for.”
― Dennis Hixson, Pacific Life Bible College
 
 

“The Technical Support staff at RobinSoft Corporation is especially helpful. They are always cheerful, quick to help, concise, and very patient. The staff at RobinSoft Corporation always seem to work hard to make sure each college receives the full benefit of GradPro.
― Dr. Paul G. Chappell, The King’s College
   and Seminary
 
 


“I have found the program to be easy to use―very powerful―and an invaluable tool in my position. The great tech support staff members provide ongoing support and excellent training. They have never failed to answer my questions and have never made me feel inferior.
― P.J. Hanna, IMPAC University

 
 
 

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